product guarantees

Our Edwrox Bathroom products are backed by comprehensive guarantees to ensure quality, durability , and customer satisfaction.

We stand behind the craftmanship and performance of our products, offering warranties that cover material defects and manufacturing issues for a specified period, in line with the Guarantees set out on our website.

If any issues arise under normal usage conditions, we are committed to providing prompt support, including replacements, or potential refunds as applicable.

Please refer to individual product documentation for specific warranty terms and conditions.

Product

Guarantee

Parts Guarantee

Ceramics

25 years

2 years parts

(Toilet Seats & Cistern Fittings)

Furniture

10 years

2 years parts

(Hinges, Handles & Shelf Pin) Excludes water ingress

Mirrors

2 years

Baths

Lifetime

Shower Tray

Lifetime

Shower Enclosures & Bath Screens

Lifetime

2 years parts

(Rollers, Handles & Seals)

Hydrowall

15 years

Brassware & Showers

15 years

2 years parts

Heating

5 years

2 years parts

Cisterns & Frames

5 years

2 years parts

E.Care

25 years

2 years parts

(Toilet Seats & Cistern Fittings)

Wastes, Bottle Traps & Accessories

15 years

2 years parts